Frequently Asked Questions

What kind of memberships do you offer?

We offer Adult, Men’s Plus, Young Adult (ages 18-26), Child/Youth (17 & under), and two different family memberships (Family Advantage and Family Advantage Plus).

Adult: Access to all the YMCA facilities and drop-in programs, and two registered programs.

Young Adult: The same as an adult membership at a reduced rate to help students and those trying to get established.

Men’s Plus: Access to an exclusive men’s change room where towel service and a tote basket is provided, a small private work out area, lounge, sauna, steam room and whirlpool.

Child/Youth: Access to the facility and three registered programs (one must be a swimming program) each session.

Family Advantage: Access to the facility, drop in programs and two registered programs per adult and three registered programs per child or youth (one must be a swimming program) each session.  

Family Advantage Plus: The same as the Family Advantage, but the adult male gains access to the Men’s Plus change room.

Definition of ‘family’ for purposes of YMCA membership: Any two adults, and any number of children under the age of 18, living at the same address.

 

What is included in the membership?

In all memberships you have access to:

  • Drop in programs
  • Registered adult programs (2 programs/session) and children’s programs (3 programs/session) *Except for Family Program
  • Squash and racquetball courts
  • Pool
  • Cardio and weight room
  • Complimentary fitness orientation
  • Discounts on specialty classes such as: TRX, functional training, First Aid and CPR training
  • Discounted personal training and group training sessions
  • Use of cycle room, gymnasium and Fitness Studio (when class is not in session)
  • Access to other YMCA’s in North America

Do you have contract memberships or can I just go on a month to month basis?

We don’t have contracts, and cancellation requests need only be received at least 2 business days before the next payment date.

Pre-authorized payments are taken from your Visa, MasterCard, or chequing account every month. If you prefer, you can pay for a full year’s membership up front with our Annual Membership. You only pay for 11 months instead of paying for 12.

What do I need to sign up for a membership?

It’s very easy to sign up for a membership. Come into the facility and fill out a membership form.

You just need:

  • Photo I.D.
  • Preauthorized banking form/void cheque, a Visa or MasterCard
  • First month’s payment in full, and the joining fee (if applicable)

If you haven’t had a membership with the YMCA before, or had an active membership in the previous three months of sign up, then you are subject to a $27.50 joining fee.

What are your hours?

Uur hours are Monday to Friday from 5:30 AM to 10:00 PM, Saturday from 7:00 AM to 7:00 PM and Sunday 7:00 AM to 7:00 PM. We are open with weekend hours on statutory holidays (closed Christmas Day).

What if I can’t afford a membership?

The YMCA offers Membership Assistance to ensure everyone has access to quality facilities and programs. If your current financial circumstances are limiting your access to a membership, please inquire with our Member Services Representatives. The YMCA is a registered charity, and helping build a healthy community is our mandate.

Do you have parking?

There is plenty of metered parking around the facility. There is also free street parking just a few blocks from the facility if you don’t mind a short walk. Metered parking is free before 9:00 AM, after 6:00 PM and all day Sunday.

When are your children/adult programs available?

Our adult and child registered programs run in seasonal sessions throughout the year. 

Can I come into the YMCA without having a membership?

Yes! We offer day passes at $11.00 for adults, $8 for Young Adults (18-26) and $4 for Child/Youth (17 & under). A day pass gives you access to the entire facility including drop in programs and our General Use locker rooms. (This does not include access to our Plus members locker room)

Do you offer child minding?

We offer child minding when children’s programs are in session. In order to use the child minding, the child must be a member of the YMCA and you must be in the building. Our child minding runs from Monday to Thursday from 5:00 PM – 9:00 PM.

How do I cancel my membership?

All preauthorized memberships must be cancelled at least 2 business days before the next payment date. Please visit the Member Service desk to fill out a cancellation form.

May I put my membership on hold?

Yes, we would be happy to do that for you. Please visit the Member Service desk to arrange a hold.